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Steppe Offroad

Answering German riders at 3 a.m. Ulaanbaatar time

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01Before / after
MeasureBeforeAfterScale
Enquiries / month734
First reply to an enquiry26 h4 min
Organic visitors / month5202,340
Enquiry-to-booking rate12%21%
Measured at the end of the 2026 season.
02The problem

The right tour, the wrong time zone

Steppe Offroad is run by a local team in Ulaanbaatar with more than ten years on Mongolian tracks. Their signature 14-day motorcycle expedition runs from the Gobi desert to the waterfalls of central Mongolia, May to September, mostly for riders from Germany, Austria and Switzerland. Two things held them back. The German site barely appeared for searches like "Motorradreise Mongolei", so most riders found them by word of mouth. And the six-to-seven-hour time difference meant enquiries arrived while the team slept — the first reply took 26 hours on average, and by then many riders had booked elsewhere.

03What we built

Found in German, answered in German — at any hour

A content cluster that brings German-speaking riders in, and an assistant that answers them before they write to anyone else.

  1. German Content Cluster

    36 pages built around how German riders search for Mongolia: route and stage pages, season and weather, visas and entry, bikes and luggage, packing lists, and riding your own bike versus a rental.

  2. 24/7 Enquiry Assistant

    Every enquiry is answered in German within minutes — with real departure dates, free seats, prices and the 20% deposit terms. Anything it should not answer alone goes to the team in Ulaanbaatar with the full conversation attached.

  3. Marketplace Distribution

    Steppe Offroad's departures are listed on the Motourismo marketplace and kept in sync automatically, in front of riders who are already comparing adventure trips.

04Launch
WinterBuilt in 4 weeks
FebruaryLive, ahead of the booking peakReply times change from day one.
MayTop-10 for the main German queries
Season endFigures measuredEnd of the 2026 season.
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